Accessibility Statement
Last updated: 22 May 2025
This Accessibility Statement applies to all digital properties owned and operated by Clinicians Check Limited, including www.clinicianscheck.com and any associated domains, services, or mobile-responsive versions of the platform.
1. Our Legal and Regulatory Compliance Scope
CliniciansCheck affirms that its platform is designed, tested, and maintained to meet or exceed the following accessibility and equality standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 AA – International standard for digital accessibility
- Web Content Accessibility Guidelines (WCAG) 2.2 AA – Latest international update, focused on cognitive, visual, and mobility support
- Web Content Accessibility Guidelines (WCAG) 2.2 AA – Implemented in 2023, expands accessibility criteria for cognitive, mobility, and low-vision support. CliniciansCheck actively aligns with this updated standard.
- Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 – UK law governing digital services, including those collaborating with the NHS
- Equality Act 2010 (UK) – Prohibits discrimination based on disability in all digital public services and private sector offerings
- Section 508 of the Rehabilitation Act (USA) – Applies to digital systems used by US federal institutions
- Americans with Disabilities Act (ADA) Title III – Covers public digital access in the USA
- European Standard EN 301 549 – Mandatory for EU digital procurement compliance
- Accessibility for Ontarians with Disabilities Act (AODA – Canada)
- Disability Discrimination Act (DDA – Australia)
- Singapore PDPA with accessibility guidance under InfoComm Media Development Authority (IMDA)
This statement is issued as a matter of public interest and legal transparency. CliniciansCheck is prepared to defend its accessibility compliance before any regulatory body, government agency, or court of law.
2. Commitment to Inclusive Access
CliniciansCheck is committed to ensuring that all users, regardless of ability, can access and use our platform in a safe, fair, and barrier-free manner.
We are actively working to ensure our website is:
- Perceivable – content is presented in ways users can perceive
- Operable – functionality is available via keyboard, mouse, voice, or assistive technology
- Understandable – text and navigation are consistent, logical, and predictable
- Robust – content is compatible with modern assistive technologies
3. Accessibility Features You Can Expect
- Navigate using a keyboard alone
- Zoom up to 400% without loss of content or functionality
- Use screen readers (JAWS, NVDA, VoiceOver, etc.)
- Toggle colour contrast, text size, or font with browser tools
- Access clearly labelled forms and error notifications
- Avoid flashing content or time limits that could trigger discomfort
We apply these features as baseline standards for all users — not as add-ons or separate experiences.
4. Testing and Maintenance
We regularly assess our website's accessibility using the following tools and procedures:
- Manual testing using screen readers: JAWS, NVDA, and VoiceOver
- Keyboard-only navigation testing
- Automated testing with tools including axe DevTools, WAVE, and Google Lighthouse
- Monthly accessibility compliance reviews
- Third-party audits when collaborating with NHS or public sector bodies
- These measures help us maintain our commitment to both WCAG 2.1 AA and WCAG 2.2 AA compliance.
We use a combination of tools and human testing to meet compliance:
- Automated Tools: axe DevTools, WAVE, Google Lighthouse
- Manual Testing: Screen readers (JAWS, NVDA, VoiceOver), keyboard-only navigation, high-contrast mode
- Frequency: Reviewed monthly, with urgent patches deployed immediately
- Third-Party Audits: Conducted for all NHS- or government-facing partnerships
axe DevTools
WAVE
Google Lighthouse
5. If You Need Help Accessing Information
If you need any content in a different format (such as large print, easy read, braille, audio, or accessible PDF), please contact us:
To request an alternative format:
Email: operationsteam@clinicianscheck.com
We will respond within 5 working days of receiving your request.
6. How to Report a Problem
If you experience difficulty using our site, or believe we are not meeting accessibility requirements, we want to know immediately.
You can report an issue by contacting:
Email: operationsteam@clinicianscheck.com
We will investigate and resolve all legitimate concerns in a timely and respectful manner.
7. Enforcement and Oversight
This statement is enforceable under:
- The Equality Act 2010 (UK)
- The Accessibility Regulations 2018 (UK)
- The ADA (USA)
Other national disability and digital access laws, where applicable or applicable international body
If you're not satisfied with our response, you may escalate to your local supervisory authority or legal counsel or you may contact the Equality Advisory and Support Service (EASS) or the appropriate international data or disability rights body in your jurisdiction. In the UK, you may contact:
Equality Advisory and Support Service (EASS) www.equalityadvisoryservice.com
www.equalityadvisoryservice.com
8. Date of Review and Next Steps
Statement Prepared: 22 May 2025
Next Formal Review Due: 22 May 2026 Ongoing Monitoring: Conducted monthly by internal compliance and digital teams
Our internal accessibility lead conducts all formal reviews, supported by independent consultants where necessary. Responsibility for this process sits with our Compliance and Digital Services Team.
9. CliniciansCheck Legal Assurance
We affirm that this platform meets the above requirements in full and is fit for use within NHS supply chains, public procurement frameworks, and international medical partnerships.
We are a public interest technology company, and our compliance with accessibility law is not optional, not decorative, and not negotiable.
10. Accessibility Resources
Accessibility Resources For support adjusting your device or browser, we recommend:
- Web Content Accessibility Guidelines (WCAG)
- AbilityNet – Tech Help for Disabled Users
- NHS Accessibility Guidance
- Inclusive Design Toolkit (Cambridge University)