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Multilingual & Cultural Localization Framework

Clinicians Check Global Group

Effective Date: 27/05/2025

Version: 2.0

Owner: Legal & Compliance Division

1. Purpose

This policy sets forth the official stance of CliniciansCheck on the use of translation and localization technologies for platform content, legal documents, and user interface materials. It protects the business from liabilities related to translation discrepancies, while ensuring access to information across linguistic boundaries.

2. Scope

This policy applies to:

  • All content rendered in a language other than English on the CliniciansCheck platform;

  • Any automated or third-party translation or localization tool used now or in the future;

  • All users, partners, clinicians, and third-party stakeholders across all jurisdictions.

3. Translation Methods and Disclaimer

3.1 CliniciansCheck may use automated translation services (such as Google Translate or any comparable or superior tool in the future) to support multi-language accessibility. The choice of tool is at CliniciansCheck’s sole discretion and may change without prior notice.

3.2 These translations are provided strictly for informational and convenience purposes only. They do not constitute legal, regulatory, or clinical interpretations.

3.3 In all instances, the official, authoritative version of all content remains the English-language version. No translated version will override, substitute, or amend the meaning of any English-language text, especially for legal, regulatory, or contractual matters.

4. Localization Limitations

4.1 CliniciansCheck does not commit to full legal or regulatory localization of content per jurisdiction or per language.

4.2 Translations may contain:

  • Inaccuracies;

  • Cultural misinterpretations;

  • Medical or legal terminology mismatches;

Outdated language, due to real-time or cached machine learning outputs.

4.3 Users must consult a qualified legal or regulatory advisor in their jurisdiction before relying on translated content for any compliance-related purpose.

5. Legal Precedence & Enforcement

5.1 In all jurisdictions, in the event of a dispute, misunderstanding, or legal proceeding:

  • The English-language version of the relevant material shall take precedence;

  • All agreements, disclaimers, statements, and policies will be interpreted in accordance with their English wording.

5.2 This policy forms part of our Global Privacy & Legal Governance Framework and is integrated with all terms of use, patient and clinician agreements, and our jurisdictional risk protections.

6. Content Updates and Translation Lag

6.1 Translations are not updated in real-time. Updates to English-language content may take time to propagate across translated materials.

6.2 CliniciansCheck shall not be held liable for any decisions, misunderstandings, or damages resulting from:

  • Use of outdated translations;

  • Mistranslations from machine-rendered outputs;

  • Differences in clinical, cultural, or regulatory interpretation.

7. Feedback, Corrections & Quality Assurance

7.1 Users are encouraged to report any translation issues, misinterpretations, or discrepancies to:

operationsteam@clinicianscheck.com

7.2 Reports are reviewed for:

  • Risk significance;

  • Jurisdictional impact;

  • Correction feasibility.

Changes may be implemented in future releases without obligation.

8. Global Legal Basis

This policy is informed by and compliant with global standards on transparency and information accessibility, including:

  • EU GDPR Recital 39 – Clarity, transparency, and intelligibility of processing;

  • UK Consumer Rights Act 2015 – Clarity of contractual information;

  • OECD Digital Economy Recommendations – Cross-border consumer protection;

  • US FTC Truth-in-Advertising Standards – Clear and non-deceptive language;

  • UN Guidelines for Consumer Protection – Information accessibility and clarity.

9. Final Declaration

CliniciansCheck is committed to transparency and global accessibility, but does not assume legal responsibility for third-party or automated translations. All platform users are deemed to have agreed to this disclaimer upon using translated versions of the site or platform content.

"The truth is always in the original. We translate for access, but never at the cost of legal precision." — Legal & Compliance Division, CliniciansCheck Global Group